During Your Guest Stay
- When/how do I get the keys to the flat check in/out times?
- What should I do if something is wrong when I check in?
- What is Booking Refund Policy?
- What if I can’t reach the host after my booking?
- I didn't receive a Welcome Pack, what should I do?
- What is expected of me as a FlatClub Guest?
- Do I need to clean the flat when I leave?