Eligibility for 30 Day Strict Cancellation Policy

Eligibility for 30 Day Strict Cancellation Policy on your FlatClub listings is by invitation only. The default maximum cancellation policy available to all hosts and applied by default on all stays of one month or longer is 30 Days.

The minimum required criteria to be eligible for 30 Day Strict is the following: 

1. Verified ID

2. Verified phone

3. 5 successful bookings, positively reviews. 

4. Guest response rate of 75% or higher.

5. Zero host cancellations

If your account meets these criteria and you wish to apply for 30 Day Strict cancellation, please write to help@flatclub.com with your request and the business rationale to apply strict policies.  

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