Viewing Policy

As FlatClub is a marketplace for short to medium term stays, viewings are typically not done. The majority of bookings are completed directly on the platform based on rich descriptions, host & flat verification, location details, commute information, verified photography and communication with hosts via FlatClub message.

We do understand however that in-person viewings may be required. To accommodate this need, we offer a Viewing Pass for purchase. A Viewing Pass is pre-purchased £50 credit for the FlatClub platform and allows for viewings at up to 3 properties.

Please not that not all hosts accept viewings. Viewings must be pre-approved by the host and scheduled through FlatClub customer service. The Viewing Pass £50 credit is valid for 90 days.

If you proceed to book a viewed property, the Viewing Pass will be fully refunded. If you do not proceed to book a viewed property, the £50 credit is valid for any booking on FlatClub within 90 days.

Purchase a Viewing Pass

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