I didn't receive a Welcome Pack, what should I do?

If you signed up for our service through your employer, you should receive a Welcome Pack that contains a guide, local tips for services, exclusive deals and discount as well as goodies that helps you settle into your new destination. It should be waiting for you when you arrive at your accommodation.

In case you booked the accommodation last minute and didn't receive your Welcome Pack when you arrive, don't worry- simply get in touch with your Employee Success Consultant and they will help you follow up and get the Pack delivered to your door as soon as possible.

In the meantime, you can still access our top 10 lists, blog articles from your employee portal.

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